FAQ

Is this product safe for daily use?

This product is specifically designed for use as a once-weekly treatment. For best results and safety, we recommend following the usage guidelines provided. If you have any concerns, consult your healthcare provider.

Can it be used alongside other skincare products?

Yes, it can be used with other products. However, for maximum absorption and efficacy, we recommend using it alone during your treatment.

Is it fragrance-free or hypoallergenic?

Yes, this product is hypoallergenic and formulated to minimize the risk of allergic reactions. It is free from common irritants and harsh ingredients, making it suitable for sensitive skin.

How do I manage my subscription?

You can login to your account here and manage your upcoming subscriptions easily. If you need assistance, contact us here.

How often should I use Charge to maintain results?

Continued use is essential for maintaining results. Apply the solution weekly as directed.

When Should I use charge for best absorption?

Apply before bedtime to maximize absorption and results.

How should I apply Charge HydroStem Serum?

Hold applicator in upright position and twist off top. Press the plunger to dispense Charge directly to your intimate area.

How can I update my subscription?

Managing your subscription is simple. You can make changes anytime by logging into your account at chargehydrostem.com/account/login.

From your account portal, you can update your shipping address, swap products, change your order frequency, skip an upcoming order, or cancel - all without needing to contact us. If you run into any trouble, reach out to us at amie@chargehydrostem.com.

How can I change my shipping address?

You can update your shipping address anytime from your account portal at chargehydrostem.com. Just log in at chargehydrostem.com/account/login, head to your subscription settings, and update your address before your next order processes.

Heading somewhere temporarily - a vacation, a work trip, staying with family? You can absolutely update to a temporary address, just don't forget to switch it back before your next scheduled order. We'd hate for your CHARGE to end up somewhere without you.

Disclaimer: Charge Hydrostem is an intimate cosmetic product. Individual results may vary. This product is not intended to diagnose, treat, cure, or prevent any disease. FDA evaluation has not been performed. Discontinue use if irritation occurs. Please consult a healthcare professional, if pregnant or under medical supervision.